Navigating complex systems such as healthcare, social services, and legal frameworks can be overwhelming, especially for individuals facing homelessness, mental health challenges, or addiction. At the Cold Lake John Howard Society, we provide personalized support to help individuals overcome these barriers and access the resources they need to rebuild their lives.

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• Securing Identification

• Income Support Applications

• Treatment and Detox Referrals

• Referrals to Healthcare Services

• Referrals to Community Partners (LCFASD, Dragonfly Sexual Violence Services, Victim Services)

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Through our System Navigation services, we empower individuals to understand and access the systems designed to support them. By walking alongside our clients through these processes, we help them regain confidence and independence, ensuring they don’t face these challenges alone. At the Cold Lake John Howard Society, we are committed to breaking down barriers and creating pathways to stability, dignity, and opportunity.

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Outreach staff advocate on behalf of individuals to help them secure personal identification, income support, and access to detox and treatment programs. They also support employment readiness through resume building and job application assistance and help individuals apply for subsidized housing.

 

Recognizing the severity of mental health and substance use issues among our guests, many of whom experience Fetal Alcohol Spectrum Disorder (FASD) and histories of trauma, our team is dedicated to providing compassionate support that respects each person’s dignity and resilience.

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In addition to personal support, we provide practical tools to empower individuals on their journey toward stability. Access to computers and phones during outreach hours enables guests to search for housing, complete necessary forms, and attend virtual health or mental health appointments.

 

 

 

 

 

 

At the Cold Lake John Howard Society, we recognize that access to clean clothing and personal hygiene is a fundamental need and a vital part of maintaining dignity, health, and self-esteem. Our Laundry and Hygiene Facilities are available to individuals who use our services, providing them with the resources to care for themselves in a safe and supportive environment.

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• Guests can access washers and dryers on-site to clean their clothing and linens.

• Private shower stalls with access to hot water ensure guests can bathe comfortably and safely.

• A clothing donation closet is available, offering clean, seasonally appropriate clothing for guests who need it, including warm winter wear, socks, and undergarments.